Customer Experience

At Sunday Drive we are passionate about delivering 5 Star buying experiences. Whether that be a completely digital/virtual journey, in person, a mix of both or completely customised. We are here for it!

Digital / virtual process

This buying journey caters well for clients that live outside of Auckland, have busy lives or simply just prefer buying online.

  • View our cool stock online at sundaydrive.co.nz
  • Enquire via, text, call, chat, email, video call, Facetime
  • Request extra photos, videos, 360 photos
  • Request a free AA inspection online
  • Apply for Finance online with our super quick and easy finance application or apply over the phone with our in-house Finance expert.
  • Sign your documents virtually and paperlessly on your phone, tablet or desktop
  • Track your vehicle as it travels from our Penrose depot to anywhere in New Zealand
  • Receive your vehicle right to your front door complete with Sunday Drive gift pack
  • Take your new ride for a ‘Sunday Drive’

On-site experience

  • View our stock online or just call in during our opening hours
  • Use our online live booking platform to select day and time for viewings or test drives
  • Your selected vehicle will be on pole position at front of showroom when you arrive
  • Meet our rock-star team, who are not only highly experienced vehicle professionals, they also have awesome personalities!
  • You and/or the family can enjoy the coolest dealership in New Zealand which features: a fully indoor 3 level showroom, video game arcade, Bat Man themed vehicle cave, Nasa Mission Control Centre customer lounge, sports lounge, free tea or coffee, toys and gifts for the kids, and of course all the cool cars
  • Finalise a purchase or organise finance in comfort with our in-house finance expert, approvals are usually instant with our 1st tier finance provider UDC, plus we have 8 other lending facilities to get you the most competitive deal
  • Take delivery – we can either deliver the vehicle to your place or you can take delivery in the show room. Your vehicle will be in pole position in our show room ready to deliver after you select a delivery time via our live online booking system, all staff will be expecting you at your arrival time, you will have the choice of having the vehicle delivered under a reveal curtain or dressed in a bow. Your choice of delivery gift, with some great options if that vehicle is a gift for someone special, or choose one that suits yourself (including: flowers, Sunday Drive picnic hamper, hoodie and cap, fuel voucher)
  • Now enjoy some Sunday Driving!

After sales care

Sunday Drive offers a premium quality after care package which includes top quality service for the years of motoring ahead. This protects your vehicle with peace of mind products as well as upholding the vehicle's quality and value long term.

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